As a result of the COVID-19 pandemic many healthcare services have changed the way they deliver care to protect our clients and staff. Video conferencing equipment offers healthcare professionals the potential to provide more flexible options for the care and treatment of clients. It also has the potential to be abused. As with all other electronic communication mediums, staff should be aware that they have a responsibility to ensure all computer equipment is used in a way that safeguards the safety of all those involved in its use.

This customisable policy contains:

• The Policy Statement
• The Scope of the Policy
• Procedures
• Effective Video Conferencing
• Video Conferencing with Clients
• Security
• Monitoring Information
• Related Policies Information
• Legislation and Guidance
• Summary of Review