This customisable policy assists you to be committed to ensuring that all individuals associated with the business are able to work in safe working conditions, in an environment free from harassment, bullying or violence. All individuals have a moral and legal entitlement to be treated fairly, equally and without discrimination in their workplace. This policy aims to protect and safeguard these rights.

Staff can be targeted by unacceptable behaviour, including bullying, harassment, verbal or physical abuse. This behaviour could stem from clients, their friends or family, other staff members or members of the public.  When this happens, it is important for individuals to recognise and manage this type of behaviour effectively and the guidance in this policy will provide support in this respect.