The Natural Choice for Bespoke Healthcare Compliance

The Natural Choice for Bespoke Health and Social Care Compliance

MANAGING SICKNESS ABSENCE | strategies for compliance and wellbeing in health and social care

Policies are essential in being a CQC compliant health and social care provider.

Policies act as the foundation of your service, governing how it operates. They set out day-today guidelines with the aim of ensuring the safety of your clients and staff, while simultaneously reducing the likelihood of mistakes.

Regardless of the type of social care service you provide, it’s crucial to ensure that your policies are in compliance with legislation, reflect best practices, and adhere to the latest regulations.

Policies play a pivotal role not only in the initial CQC registration but also in maintaining ongoing compliance.

What Are the Challenges with Creating Policies?

The challenge of creating bespoke policies is that it is extremely time-consuming and, at times, daunting. It demands in-depth knowledge across a wide range of areas and a clear understanding of the CQC’s expectations for specific policies, which can pose significant challenges for both new and existing providers.

For those seeking CQC registration, having robust and current policies that align with national legislative requirements and CQC criteria is essential. Without these, you cannot submit your application, pass validation, or register with the CQC.

Furthermore, once policies are in place, they demand ongoing maintenance to ensure continuous compliance. Staying abreast of changes in regulatory legislation, national best practice guidance, Department of Health guidelines, and CQC recommendations is vital. We understand that this can be overwhelming for providers who would prefer to dedicate their time to maintaining and delivering a high standard of care – but we’re here to help.

How Can We Help?

As specialists in health and social care compliance, we can provide a comprehensive suite of policies tailored either to your organisation, or to the sector that your service falls within.

Our policies are written and continually updated by a highly qualified team of experts with varied and extensive experience, drawing from reputable sources such as NICE, CQC, the Department of Health, Resuscitation Council UK, and the Social Care Institute for Excellence, as well as other national guidelines and regulations. With our extensive knowledge across the health and social care sector, we ensure that our policies and template documents are in full compliance with the CQC Regulatory Framework.

It is essential that any policies you implement within your organisation are bespoke and reflective of the service you are delivering. This not only demonstrates a deep understanding of your organisation’s operations and the complexities involved but also your dedication to enhancing service quality while meeting legal obligations. Policies that fail to accurately reflect your service could lead the CQC to question your safety as a provider, thereby impacting your compliance and success.

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Bespoke (Gold) Policies (From £400 +VAT per month)

Our bespoke policy service involved close collaboration with an expert from our team, who will work with you to tailor policies specifically to your organisation.

Our commitment is to ensure that every aspect of your policies is customised and reflective of your unique service. Once the policies have been created, we will manage them for you,  ensuring they remain current with any legislative and regulatory changes.

We are equipped to provide bespoke policies to a broad range of providers, including those delivering more specialised services.

Our bespoke policy options are available either on a pay-per-policy basis or through a subscription model, with the subscription cost reducing in the second year.

Sector Specific (Silver) Policies (From £212 +VAT per month)

Our Silver package is a light touch option. We provide you with a suite of sector-specific policies that incorporate minor bespoke elements, such as the logo and company name. However, it is your responsibility to tailor the policies to meet your organisation’s specific needs. The policies highlight relevant areas for your guidance, and we will also provide a training session on how to customise them and what to focus on.

We will send updates in line with the latest legislation when changes are required, allowing you to update the policies yourself.

Currently, our Silver policies are only available for adult domiciliary care, non-urgent patient transport services and NHS / Private GPs. However, we are continually expanding this, so if in doubt, please contact us.

We’re here to provide a personalised service that meets your specific needs. Contact us today to explore our range of services and discover how we can support your organisation.

Expertise. Integrity. Passion.

Expert advice when you need it. Find out how we can help you and your business.

We have an expert team who specialise in all areas of compliance. We want to work with you to ensure you receive a personalised service that suits your needs.

Our Happy Clients.

We’re incredibly proud to help our clients become and remain compliant with the CQC.

We are passionate about supporting health and social care providers, helping them in achieving and maintaining CQC compliance. Here are just a few of the clients with whom we have the privilege to work with.

What Our Clients Say


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