All healthcare service providers have an ethical, legal and contractual duty to protect client confidentiality. Information sharing can help to improve the quality of care and treatment, but it must be governed by the legal and ethical framework that protects the interests of clients.

Clients entrust the healthcare providers with their personal information and expect us to respect their privacy and handle their information appropriately. Everyone should seek to ensure that protection of client confidentiality on collecting and sharing information is built into all healthcare to provide safe and effective care.

This customisable policy contains:

• The Policy Statement
• The Scope of the Policy
• Definitions
• Best Practice for Protecting Client Confidentiality
• Best Practice for Keeping Clinets’ Records Secure
• Best Practise when Sharing Client Infomation
• Caldicott Guardian Info
• Legal Considerations
• Direct Care and Imnforaming Clients Effectively
• When Clent Consent can not be Obtained
• Anonymisation/Pseudonymisation
• Clients’ Rights of Access to Their Own Records
• Third Party Access to Cleint’s Records Following Clients Death
• Training Requirements
• Records Management
• Monitoring Information
• Related Policies Information
• Legislation and Guidance
• Summary of Review