“We are thrilled with the responsive, professional support we received from the team at Care 4 Quality.! We initially contacted Care 4 Quality. as we are a relatively new cosmetic clinic and were due our first inspection from the Care Quality Commission. The prospect of an inspection was daunting, and we recognised the value that a good rating can add to an organisation with regards to current and potential clients. From the outset, the Mock Inspection Team were highly informative and proactive. They clearly applied their backgrounds as former CQC inspectors and healthcare professionals to ensure we had a thorough insight of what to expect in the process. After in-depth consultation and preparation with the team, Alistair came to our clinic for a day to carry out a comprehensive mock inspection. On this day, Alistair was fantastic to work with- he was friendly and highly informative, going through the entire inspection and review procedure with us. After this, we received a full in-depth report of the mock inspection. This highlighted the areas where we were successful in meeting the CQC’s KLOE’s, provided an audit of our governance systems, and gave us focused, constructive feedback on areas for improvement. And just one week later when our real inspection took place, we were delighted to receive a ‘Good’ rating from the Care Quality Commission! Thanks so much to the team at Care 4 Quality. for your support and insight, which helped us to achieve this fantastic result. Your team were responsive and always on hand to answer our queries, and the support we received gave us the confidence and knowledge we needed to succeed in our CQC Inspection.”
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